Privacy Policy

  1. PURPOSE
    This Privacy Policy explains how Wexlan Trading collects, uses, stores and discloses personal information received through this website and our business communications.

  2. INFORMATION WE COLLECT
    When you submit an enquiry, we may collect your name, business name, business type, email address, telephone number, product requirements, preferred specifications, expected volumes, delivery location and any other information you choose to provide. We may also receive information through email correspondence and collect limited technical data such as browser type, device information, IP address and website usage information through cookies or analytics tools.

  3. HOW WE USE INFORMATION
    We use personal information to respond to enquiries, understand commercial supply requirements, communicate about potential or existing business relationships, operate and improve this website, maintain security, keep appropriate business records and comply with legal obligations.

  4. DISCLOSURE
    Information may be shared with service providers that support our website, communications and business operations, including Squarespace and Google Workspace, as well as professional advisers where reasonably necessary. We may also disclose information where required by law. Wexlan Trading does not sell personal information.

  5. COOKIES AND ANALYTICS
    This website may use cookies and similar technologies for essential functionality, security and performance measurement. You can manage cookies through your browser settings, although some website features may not function as intended if cookies are disabled.

  6. STORAGE AND SECURITY
    We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed.

  7. ACCESS AND CORRECTION
    You may request access to, or correction of, personal information we hold about you. We may need to verify your identity before responding.

  8. OVERSEAS SERVICE PROVIDERS
    Some technology providers may store or process information outside Australia. Where applicable, we take reasonable steps required by Australian privacy law when using overseas service providers.

  9. MARKETING COMMUNICATIONS
    We will only send direct marketing communications where permitted. You may opt out at any time by using the unsubscribe option provided or contacting us.

  10. QUESTIONS OR COMPLAINTS
    Questions, access or correction requests, and privacy complaints can be sent to sales@wexlantrading.com. We will review the matter and respond within a reasonable period.

  11. CHANGES TO THIS POLICY
    We may update this policy as our services, systems or legal obligations change. The current version will be published on this page.